SORA Blog

How to optimise your website for conversions (with action points)

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Author: Glen Smith

Here are some actionable tips to help you increase conversions through your website:

1.Define your goals and target audience

Before you start optimizing your website for conversions, it's important to define your goals and target audience. What do you want visitors to do when they visit your website? Who is your ideal customer? Having a clear understanding of your goals and target audience will help you create a website that resonates with them and drives conversions.

Action point: Conduct a thorough analysis of your target audience, including their demographics, interests, and behaviours. Use this information to create a buyer persona that you can reference throughout your website optimisation efforts.

2. Use clear and compelling calls-to-action

Calls-to-action (CTAs) are essential for driving conversions on your website. Your CTAs should be clear, compelling, and prominently displayed. They should also be relevant to the page content and provide a clear value proposition for visitors.

Action point: Review your website's existing CTAs and ensure they are prominent, relevant, and provide a clear value proposition. Experiment with different CTA copy and design to see what resonates best with your audience.

3. Optimise your website for mobile

With the majority of internet users accessing the web on mobile devices, it's essential to optimise your website for mobile. Your website should be mobile-friendly, with a responsive design that adapts to different screen sizes. This will ensure that visitors can easily navigate your website and take action on their mobile devices.

Action point: Test your website's mobile responsiveness using Google's Mobile-Friendly Test tool. Identify any issues and work with your web developer to address them.

4. Use social proof

Social proof is a powerful tool for driving conversions. Social proof includes things like customer testimonials, reviews, and social media shares. By showcasing social proof on your website, you can build trust with visitors and increase the likelihood of conversions.

Action point: Collect customer testimonials and reviews, and showcase them prominently on your website. Encourage satisfied customers to leave reviews on third-party review sites like Google and Trustpilot.

5. Use retargeting ads

Retargeting ads are a great way to re-engage visitors who have already visited your website but haven't yet converted. By showing ads to visitors who have already shown interest in your products or services, you can increase the likelihood of conversions.

Action point: Set up retargeting campaigns on platforms like Google Ads and Facebook Ads. Create customized ad copy and imagery that speaks directly to visitors who have already engaged with your website.

6. Simplify your website's navigation

A simple and intuitive website navigation is critical for driving conversions. Visitors should be able to easily find the information they're looking for and navigate to the pages they want to visit.

Action point: Audit your website's navigation and streamline it to make it as simple and intuitive as possible. Use clear and descriptive labels for navigation items and avoid cluttering the menu with too many options.


Action point: Review your website's pricing information and ensure that it's clear, transparent, and easy to understand. Consider offering detailed pricing information, including breakdowns of costs and any additional fees or charges.As a business owner, you know that having a website is essential for success in today's digital age. However, simply having a website isn't enough. To truly succeed, you need to optimise your website for conversions.

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